Klub Group Ltd trading as Xplore will treat all your personal information as confidential and will only disclose the same in the circumstances set out below; and, in accordance with Data Protection legislation in force in England and Wales. Our company number is 04571433 with our registered offices at 12 Bury Street, Stowmarket IP14 1HA UK. We are the controller for the purposes of the Data Protection Act 1998.
When you enquire, book or reserve holidays, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner’s office and collected lawfully in accordance to the Data Protection Act 1998.
We will use your personal information for the following purposes:
- Processing your enquiry or booking;
- To administer our websites
- For statistical purposes to improve our websites and our services to you;
- If you have not objected during the registration process, to notify you of products or special offers that may be of interest to you
In the event of an emergency such as your child being taken ill whilst in our care we may share information that you have provided us regarding your child as well as your personal details with members of the emergency services or medical professionals.
All information you provide is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Please be aware that any transmission of data to our site is at your risk and you are responsible for keeping any personal log in details secure.
If you do not want us to contact you regarding products or services which we feel would be of interest to you then please email firstname.lastname@example.org. You should be aware that if any regulatory authority investigating suspected illegal activities asks Xplore to provide your personal information, we are entitled to do so.
You can choose to access third party websites through our site, information you share on these sites will be covered by their privacy policies. You may be able to modify your privacy settings with these third party websites. Please refer to the relevant provider policies for more information. We are not responsible for the content of third party websites.
Cookies in use on this site
Cookies and how they benefit you
Our cookies help us:
- Make our website work as you’d expect
- Save you having to log in every time you visit the site
- Remember your settings during and between visits
- Improve the speed/security of the site
- Continuously improve our website for you
- Make our marketing more efficient
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
You can learn more about all the cookies we use below or go to www.aboutcookies.org for further information.
We receive and store any information you enter onto our websites or give us in any other form such as telephone. This includes information that can identify you personally including your name, address, telephone number and email. You do not have to provide information to us but you will need to in order to register an account, make a booking and payment or sign up for other information such as offers and newsletters.
Visitor Statistics Cookies – Google Analytics
Use of Facebook Social Plugins
This website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (” Facebook” ). The plugins are identifiable by a Facebook logo (white “f” on a blue background or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/https://www.facebook.com/about/privacy.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our (and a large proportion of the world’s) websites as cookies are a standard part of most modern websites.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.